Managing your redesign
Don’t wait until your site is on its last legs before you redesign it, argues Marcy Mayer: regular reviews and planned updates are the key to success
UX Blog
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The end of accessibility?
Good design? UX? Accessibility? Can we have it all? asks Sandi Wassmer -
User experience vs financial institutions
Paul Wheatley argues that banks' online services need to step up to meet customer expectations -
Lean UX: UX responds to change
Josh Seiden and Jeff Gothelf of product design studio Proof argue we shouldn't pick on the name 'Lean UX' but concentrate on evolving the ideas and methods instead -
Nielsen is wrong on mobile
Designer, developer and mobile maven Josh Clark tells us that rather than stripping down, we should be asking how we can do more with the mobile experience -
Why noreply email addresses are bad for business
Direct communication with your customers is crucial. Robert Rawlins argues that noreply@ addresses are a sign of bad user experience, as you don't allow your customers to converse with you -
Social user experience with the Facebook Phone
As numerous rumours have cropped up around a Facebook Phone, UX designer Sachendra Yadav explains how it could create a mobile user experience tailored towards social activities -
The new UX skills
The role of the user experience designer is changing. It’s becoming less about ‘owning’ experience and actual design and more about facilitation and collaboration, says Lee Allen of TH_NK -
Emotion in design
Our creations need to be more human, says Aarron Walter, lead user experience designer at MailChimp. He argues that the task of designing a pleasurable experience is made easier when we create a distinct personality for our interface -
Personas as a site design tool
Stu Collett of Super User Studio says building a detailed persona of your target user is an essential part of creating a truly successful interactive website and explains how to go about it -
Creating an optimal customer experience
Craig McCulloch, head of web strategy at WebNarrative, explains why customer experience is so important and how to create the optimal customer website experience -
How to design for Agile projects
Keith Butters, chief experience officer of The Barbarian Group, explains the concept of 'Enough Design Up Front' in Agile processes
