Eva-Lotta Lamm on the value of sketching
Interaction designer, illustrator and artist Eva Lotta-Lamm tells Martin Cooper about how she uses sketching both as a tool for communication and for personal pleasure
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Managing your redesign
Don’t wait until your site is on its last legs before you redesign it, argues Marcy Mayer: regular reviews and planned updates are the key to success -
Five killer ways to tell a story
Letting users know who you are and what your site is for is important – and is often overlooked, reckons Gene Crawford -
Hover is dead, long live hover
Hover is a useful UI element for desktop users, but it doesn't work with touch devices. How can we prevent losing it? -
The pro’s guide to user research
Stuart Pill from TH_NK guides you through how to collect objective insights using ethnographic research -
Dawn of the living services
In future, we won’t just access online services through computers and mobiles – our homes, and even our bodies, will be networked, creating new challenges for UX designers, predicts Louisa Heinrich -
Turning research into insight and action
People have bad experiences when using services such as banks and buses. They are not designed as well as products we love to use, such as iPads and BMWs. 'Service Design: From Insight to Implementation' is a book about designing services that are a joy to use, and here we present an excerpt on conducting user research -
UX consultant slams 'teflon-coated' designers
People in the web industry should fight for more accountability, not less -
Jeff Gothelf on Lean UX
User experience designer Jeff Gothelf talks about lean UX processes, designing by committee and breaking down discipline silos within companies
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