Creating an optimal customer experience
Craig McCulloch, head of web strategy at WebNarrative, explains why customer experience is so important and how to create the optimal customer website experience
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How to use AB testing, eye tracking and Website Optimizer
What’s the best way to present content: a grid or list view? Alastair Campbell explains how Nomensa used A/B testing, eye tracking, Google Analytics and Website Optimizer to help the .net team decide for the launch of www.netmagazine.com -
How to design for Agile projects
Keith Butters, chief experience officer of The Barbarian Group, explains the concept of 'Enough Design Up Front' in Agile processes -
UX designer warns: success takes time
Zoltán Gócza on the dangers of believing in instant internet success stories -
Report: UX London 2011
User experience event wows attendees and speakers alike
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