A recent case in the UK High Court has highlighted the importance of ensuring that website terms and conditions are binding, fair and enforceable. Ed Boal reports
He’s the author of Designing the Obvious, a prolific speaker and the founder of user experience collective Miskeeto.com. Robert Hoekman, Jr talks to Tom May about how to understand the user
User experience design pioneer Rolf Molich explains where quantitative usability testing is going wrong, and how the usability industry needs to mature
User experience is often considered a dark art. Here Richard Shepherd argues that a healthy curiosity in human nature helps us create delightful sites and apps
Simon Duke, senior UX consultant, and Mark Westwater, senior usability consultant of User Vision, explain some of the key constraints to gaming on a smartphone and highlight the key attributes of a successful game
User research is often neglected in web projects, sitting pretty somewhere between usability and market research. But it can be an invaluable tool in defining and structuring a site, says Nomensa’s Alastair Campbell
Don't resort to workarounds to make your site look pixel-perfect in IE6, says Jack Armley. Instead, it's better to try to understand what your users need to achieve from it
BuySellAds' redesign provides tips for other major site redesigns says founder Todd Garland. Clarity, usability and simplification help improve website experiences
He’s been working in the field of usability since 1978 – before the term was ever associated with computers. Speaker, author and CEO Jared Spool chats to Tom May about how to research your users and make your sites and apps intuitive