Content strategist and information architect Karen McGrane fields your questions on mobile content, working with clients, and implementing ‘mobile first’

Public sector organisations face unique content strategy challenges

Christiaan Lustig explains why content creation should be part of the design and development process

Our existing practices are struggling to cope with the range of different devices, and it’s only going to get worse. Brad Frost and a cohort of web pioneers have devised a plan: future friendly thinking

Write your copy with the type of person you want to attract to your business in mind, says Ben Howdle

Rob Mills reckons that gaining knowledge by research is only the half of it, and that the most important part is understanding what the results mean

In our cover feature this issue, Facebook's global head of brand design, Paul Adams, outlines 10 social design secrets that you can use to build your audience

A robust strategy for managing content is a must for web development projects. Angus Edwardson talks you through the hows and whys of developing one

Good research isn’t just about finding how many unique visitors you have. Rob Mills sets out techniques to really get to know your users

In this excerpt from A Practical Guide to Designing the Invisible, which goes on sale today, Robert Mills looks at storytelling conventions that help us design stories relevant to our target audience and explains how we can learn from other media to improve our online stories

Latin placeholder text aka Lorem Ipsum isn't just a nuisance. Web copywriter John McGarvey argues that it's a massive obstacle to building truly great online experiences, explains what kind of problems it causes and how you, too, can stop using it

Copywriting experts warn that sloppy copy can impact on your websites

Chancellor of the Exchequer George Osborne says datasets to be open to UK public

Colette Wade, marketing director for EMEA and Australasia at Webtrends, explains why you should always let the data decide when it comes to site development

Twitter offers a cheap, quick way of spreading your message. But Twitter marketing can just as easily cause your brand some major damage, reveals Paul Douglas

When ‘the nation’s favourite cheese’ wanted to refresh its online presence, they turned to Iris Digital. James Griffiths, Chris Thompson and Claire Wheeldon talk us through the challenge

If you can’t afford content, maybe the content business isn’t for you

Our experts discuss the controversy over Nielsen's mobile advice