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  • Why noreply email addresses are bad for business

    Direct communication with your customers is crucial. Robert Rawlins argues that noreply@ addresses are a sign of bad user experience, as you don't allow your customers to converse with you
    By Robert Rawlins on | 6 comments

  • Getting paid on time

    John Macpherson shares his advice on how to ensure you get paid on time and what to do if a payment is late
    By John Macpherson on | 3 comments

  • How to get your first job

    Whether you’re a student or recent graduate, a designer or developer, it can be hard to break into the web industry. Rachel Shillcock shares her top tips on making your mark
    By Rachel Shillcock on | 5 comments

  • Designing for nonprofits

    Freelance web designer Sonali Agrawal recently tweeted that whatever she had learned was only done so through building websites for nonprofits. We asked her to tell us a bit more about her experiences
    By Sonali Agrawal on

  • Setting up a lab in your agency

    Jon Lax, the co-founder of Teehan+Lax, discusses why the agency built a dedicated labs group, how they chose to structure it and what they have accomplished in their first year

  • Turning web traffic into sales

    Much more than just revenue hinges on web site performance. Downtime, inconsistency, slowdowns and bad design can ruin customer experiences. Compuware's David Flower explains how to avoid lasting harm
    By David Flower on | 4 comments

  • Telling your client's story

    A client's story is way more impactful than lame marketing copy. Jonathan Longnecker, co-founder of FortySeven Media, stresses the importance of telling your client's story and explains how to do it
    By Jonathan Longnecker on | 2 comments

  • Five app trends to look out for in 2012

    Mary Suddendorf of ecommerce specialist Digital River looks at the shape of the apps market in 2012 and discusses what the developments will mean for anybody developing and selling apps for smartphones and tablets
    By Mary Suddendorf on

  • Seven lessons learned from responsive web design

    What’s good for the developer isn’t necessarily good for the customer. Vince Allen, senior front-end developer at Lot18, gives the background on why responsive web design is the right focus for web development

  • David Peto on attracting funding for your startup

    How do you attract funding as a UK-based startup? The CEO of video management company Aframe talks to Tanya Combrinck about getting the angels and super angels on board
    By Tanya Combrinck on

  • Five skills you need to make AB testing work

    Multivariate and split testing can be crucial for sales conversions but how do you get the most out of it? Matthew Bird, the marketing man at Stinkyink.com, looks at five steps every designer need to go through
    By Matthew Bird on | 1 comment

  • The evolution of client services

    Carl Smith, founding member of nGen Works, argues that the current model of client services is dead and explains how it's evolving

  • Ryan Carson on Treehouse, FOWA, startups and more!

    He’s the man who got us networking at The Future of Web Apps and learning online via Treehouse. Tom May meets the American entrepreneur who’s passionate about breathing energy into the UK startup scene
    By Tom May on

  • Commercialising a community

    Teenage developer Jamie Rumbelow is all for open source but argues that creating a side business surrounding a community can actually help it grow and flourish
    By Jamie Rumbelow on | 2 comments

  • Make serious cash from web templates: 10 insider tips

    Looking for ways to make some extra money? Here WordPress themes designer Brandon Jones examines 10 practical tips for turning your web design by-products into some serious cash flow each month by selling them online
    By Brandon Jones on | 2 comments
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