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  • Why noreply email addresses are bad for business

    Direct communication with your customers is crucial. Robert Rawlins argues that noreply@ addresses are a sign of bad user experience, as you don't allow your customers to converse with you
    By Robert Rawlins on | 6 comments

  • Mike Kus on Workfu

    WorkFu is a web app that uses your social networks to find work opportunities that are relevant to you. Mike Kus, co-founder and designer, tells us more about the project
    By Oliver Lindberg on | 2 comments

  • Writing better project specifications

    Dan Frost's agency, 3ev, got fed up with how they do specifications. Here he explains how they found a way of doing them by getting everyone to muck in

  • Getting paid on time

    John Macpherson shares his advice on how to ensure you get paid on time and what to do if a payment is late
    By John Macpherson on | 3 comments

  • An introduction to Lean

    Laurence McCahill, design lead and co-founder of Spook Studio, spills the beans on the Lean Startup and Lean UX movements, which bring a groundbreaking approach to product development, and what it means for designers, developers and clients
    By Laurence Mccahill on | 7 comments

  • The top five Lean startup myths

    Despite, or perhaps because of, its growing popularity, there are still many misconceptions about Lean Startup. Paul Wilson, MD of EdgeCase UK, helps cut through the hype, and dispels some of the most popular Lean Startup myths
    By Paul Wilson on

  • Looking at SXSWi with distance and fresh eyes

    Industry veteran, but SXSW Interactive virgin Keith Butters, co-founder of The Barbarian Group, shares a few considered insights from the ever-expanding conference
    By Keith Butters on

  • Project management and the design professional

    Andy Rutledge, principal and chief design strategist for Unit Interactive, claims project managers often do more harm than good and looks at what they actually do and what they should be doing in order for a project to succeed

  • Contracts 101: abuse of relationships

    In the second of four articles Andy Rutledge, principal and chief design strategist for Unit Interactive, outlines how to write proper contracts for your clients
    By Andy Rutledge on

  • Project discovery and the design professional

    In the third of four articles Andy Rutledge, principal and chief design strategist for Unit Interactive, outlines how to properly conduct the project discovery process
    By Andy Rutledge on

  • Collaboration without compromise

    In the last of four articles Andy Rutledge, principal and chief design strategist for Unit Interactive, outlines how to ensure collaboration adds value to your design project

  • The dangers of new domain names

    The opening up of generic top-level domain names (gTLDs) may lead to more walled gardens and a fragmented internet, warns Sally Tomkotowicz
    By Sally Tomkotowicz on | 2 comments

  • Special .net edition: on sale now!

    We launch a special volume of .net articles for non-techies, covering everything from user research and project management to SEO and testing
    By Tom May on
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