Business Features

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  • Contracts 101: abuse of relationships

    In the second of four articles Andy Rutledge, principal and chief design strategist for Unit Interactive, outlines how to write proper contracts for your clients
    By Andy Rutledge on

  • Project management and the design professional

    Andy Rutledge, principal and chief design strategist for Unit Interactive, claims project managers often do more harm than good and looks at what they actually do and what they should be doing in order for a project to succeed

  • An introduction to Lean

    Laurence McCahill, design lead and co-founder of Spook Studio, spills the beans on the Lean Startup and Lean UX movements, which bring a groundbreaking approach to product development, and what it means for designers, developers and clients
    By Laurence Mccahill on | 7 comments

  • Getting paid on time

    John Macpherson shares his advice on how to ensure you get paid on time and what to do if a payment is late
    By John Macpherson on | 3 comments

  • Writing better project specifications

    Dan Frost's agency, 3ev, got fed up with how they do specifications. Here he explains how they found a way of doing them by getting everyone to muck in

  • Seven lessons learned from responsive web design

    What’s good for the developer isn’t necessarily good for the customer. Vince Allen, senior front-end developer at Lot18, gives the background on why responsive web design is the right focus for web development

  • Setting up a lab in your agency

    Jon Lax, the co-founder of Teehan+Lax, discusses why the agency built a dedicated labs group, how they chose to structure it and what they have accomplished in their first year

  • Five app trends to look out for in 2012

    Mary Suddendorf of ecommerce specialist Digital River looks at the shape of the apps market in 2012 and discusses what the developments will mean for anybody developing and selling apps for smartphones and tablets
    By Mary Suddendorf on

  • Five skills you need to make AB testing work

    Multivariate and split testing can be crucial for sales conversions but how do you get the most out of it? Matthew Bird, the marketing man at Stinkyink.com, looks at five steps every designer need to go through
    By Matthew Bird on | 1 comment

  • The evolution of client services

    Carl Smith, founding member of nGen Works, argues that the current model of client services is dead and explains how it's evolving

  • Make serious cash from web templates: 10 insider tips

    Looking for ways to make some extra money? Here WordPress themes designer Brandon Jones examines 10 practical tips for turning your web design by-products into some serious cash flow each month by selling them online
    By Brandon Jones on | 2 comments

  • The birth of the HUGE UX school

    Michal Pasternak, partner (user experience) at HUGE, explains how the agency developed a training program for prospective interaction designers and how it changed the company
    By Michel Pasternak on

  • The best ways to bill clients

    Jessica Richmond, director of strategic initiatives at Rock Creek Strategic Marketing, and Mike Kapetanovic, founder of Reef Light Interactive, explain how you determine which billing method is right for you
    By Jessica Richmond on | 1 comment

  • The insider’s guide to a successful website: build (part 2)

    Brighton-based agency Spook Studio has simplified the process of creating a website into three key stages. In part 2 of this series co-founder Laurence McCahill looks at the nuts and bolts of the project and comes up with 10 tips to ensure it runs smoothly
    By Laurence Mccahill on

  • The biggest freelance mistakes... and how to avoid them!

    Surly bosses, packed mass transit, office politics — all anathema to your self-employed lifestyle. The following tips by Matt Schiffman will teach you how to stay independent and avoid some common mistakes related to freelancing
    By Matthew Darrow Schiffman on | 3 comments

  • The insider’s guide to a successful website: design (part 1)

    Laurence McCahill, co-founder of Spook Studio, explains how his team has simplified the process of creating a website into three key stages. In part one of this series he looks at design, including research, planning and testing, and breaks down the phase into 10 simple steps
    By Laurence Mccahill on | 2 comments
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