Reimagining Facebook or Yahoo on sharing sites like Dribbble is fun, but it's not true design, says freelance web designer

Nick Leech discusses what must be considered when developing a successful mobile website and why they are the new frontier for small businesses that serve a specific area

Thomas Vollrath, MD of leading domain registrar 123-reg, explores the impact international domain extensions are having on national businesses and advises on domain registration best practice

As the long awaited pre-order launch of .xxx domain names is due to take place in the UK within the next few weeks, Abby Hardoon, founder and CEO of domain name registration and hosting company daily.co.uk, looks at its potential impact

All this talk of "winning" and "losing" inspired Carl Smith to make some big changes at his agency. Here the chief keeper upper of nGen Works tells us how Charlie Sheen led him to come up with solutions to quit managing difficult clients, stressing about cash flow and company growth

Keith Butters, chief experience officer of The Barbarian Group, argues that the benefits of working in the digital marketing field, such as learning from success and failures as well as mentoring, can make you a better prepared designer or developer in the startup world

Craig McCulloch, head of web strategy at WebNarrative, explains why customer experience is so important and how to create the optimal customer website experience

Fredrik Holmén, MD of Keybroker UK, looks at the increasing importance of platforms offering measurable ROI and explains how the true value may lie in understanding the key online synergies that a mix of channel activity can provide

Des Traynor, COO of Intercom, stresses the importance of good customer communication and explains how to connect to your customers to turn them from idle browsers into active, loyal and passionate visitors

Businesses are falling over themselves to create Facebook pages that promote their products. James Yorke considers why some succeed while others fail

Teenage developer Jamie Rumbelow is all for open source but argues that creating a side business surrounding a community can actually help it grow and flourish

Much more than just revenue hinges on web site performance. Downtime, inconsistency, slowdowns and bad design can ruin customer experiences. Compuware's David Flower explains how to avoid lasting harm

A client's story is way more impactful than lame marketing copy. Jonathan Longnecker, co-founder of FortySeven Media, stresses the importance of telling your client's story and explains how to do it

Freelance web designer Sonali Agrawal recently tweeted that whatever she had learned was only done so through building websites for nonprofits. We asked her to tell us a bit more about her experiences

Whether you’re a student or recent graduate, a designer or developer, it can be hard to break into the web industry. Rachel Shillcock shares her top tips on making your mark

Gamification is more than a buzzword. Web app entrepreneur Toby Beresford clears up misconceptions and discusses the merits of gamificaction

Direct communication with your customers is crucial. Robert Rawlins argues that noreply@ addresses are a sign of bad user experience, as you don't allow your customers to converse with you

David Akka, UK MD of Magic Software, explores the buzz around HTML5 and why it may not yet be the right choice for enterprise developers