Web industry: Google can keep Keep

New service promoted after Google kills Reader

Web industry: Google can keep Keep
With Reader unceremoniously killed, will users trust Google when it comes to Keep?

With Google Reader’s corpse still warm, and industry experts complaining how Google wrecked the RSS ecosystem with its free model, history could be about to repeat itself; Google has announced Google Keep.

Katherine Kuan, software engineer explained how the service worked, noting that every day we, “see, hear or think of things we need to remember,” and usually jot these notes down on bits of paper or sticky notes that are rarely there when you need them. “To solve this problem we’ve created Google Keep,” she said.

She added, “With Keep you can quickly jot ideas down when you think of them and even include checklists and photos to keep track of what’s important to you. Your notes are safely stored in Google Drive and synced to all your devices so you can always have them at hand.”

The service automatically transcribes voice memos, includes a “super-fast search”, and, as designer and digital strategist Paul Boag said on Twitter, sounds an awful lot like an extant and popular rival service: “So Google close down one of the best and most pervasive apps in its class (Reader) to replace it with a poor copy of Evernote. Good job.”

Boag wasn’t alone in slamming Google’s latest move. “Google Keep: Save what's on your mind. Until we shut it down,” grumbled Box CEO Aaron Levie.

"Wait, there really is a thing called ‘Google Keep’? I thought people made it up as a meta-satire about Google not keeping services running,” quipped web standards guru Eric Meyer.

GigaOm founder Om Malik was also heavily critical. “Fool me once, shame on you. Fool me twice, shame on me. Google may think it can waltz into a market that Evernote and others have staked out, but I’m not going to dance,” he said, arguing that the Google Reader experience now makes it hard to trust Google to keep alive an app that you may come to depend on. He also noted that, unlike Google, Evernote is focused solely on its one service, rather than taking a scattergun approach and regularly spring cleaning.

In the comments under Malik's article, reality raised its ugly head, with some noting that Keep’s not going to immediately tailspin through geeks giving it the cold shoulder. However, others argued that those immersed in technology tend to be disproportionately noisy and can have a larger impact on the success or lack thereof of a new service.

As far as Keep goes, the message is pretty clear from the web industry: Google can keep it.

7 comments

Comment: 1

At first use I quite liked Keep, but these comments do have me wondering about what impact it might have on Evernote. I think it'd be a good thing if Google got a sense that people don't trust them quite as much after the Reader thing.

Comment: 2

Impact on Evernote? Keep and Evernote are not even on the same level. You should be comparing Google Drive / Docs to Evernote / Catch Notes. Pretty sure hardcore or even average Evernote users won't bail on Evernote if those users NEED the functionality Evernote offers. I found Evernote to be too slow to get quick things done. Too slow to edit a file. All my important note taking happens in Google docs instead of Evernote and Catch notes now anyways. Keep is being used for with it's original intention, quick no BS notes and reminders for me. Fast app, fast access. Keep excels at it. I don't care that Google made it, I just care that it's fast and looks good.

Pretty embarrassing comments from people who are high up in the industry too. Keep replacing Reader? Really? Boag is not being put on the spot and those are the words he comes up with?

Google makes something they think their non hardcore users have been missing, and people have a problem with that. So what if the app disappears? It's all based on Google Drive. who cares about the interface to it. If you want to worry, worry about Google Drive disappearing.

Gotta say, pretty funny to see a very basic, basic note taking app getting so much press and reaction. Pretty hilarious. Gobble it up.

100,000 - 500, 000 downloads, 6500 ratings, 4.5 stars. Guess that's a lot of suckers so far.

Comment: 3

Google's track record with shuttering products that they don't feel like maintaining anymore has me seriously considering the extent to which I will rely on them to meet my needs. I would have gladly dove in and tried Google Keep without a second thought, but the demise of Google Wave and Google Reader (just to name a few), both of which I loved, gives me serious pause.

Google, if you are listening, keep Google Reader and maybe I will consider Google Keep.

Comment: 4

Don't forget catch too. Google are rapidly loosing friends. they should be careful. I only read this post because I have your feed in Reader! Must get round to finding alternative.

Comment: 5

"Pretty embarrassing comments from people who are high up in the industry too. Keep replacing Reader? Really?"

He clearly wasn't meaning in a literal sense, merely in that Google canned one service and then introduced another with a similar ethos (i.e. a free land-grab attempt).

Comment: 6

I too am only reading this post because its on Reader

Comment: 7

I'm only reading this because it's on my iGoogle page, another Google service doomed to closure.

But you know, I don't resent Google for this. There are cool (and free) aggregation services with which to replace Reader and iGoogle.

And I always hated Reader, which is why I'm still on iGoogle.

Keep probably has more in common with Pinterest (mainstream) and is challenging that model more than that of Evernote (fringe).

While Evernote has been downloaded a gazillion times, it's not been relevant enough to catch on big-time. Keep might just get the better of both Pinterest and Evernote by being fully embedded in the Google ecosystem.

Really I doubt I'll use it much, simply because I rarely feel the need to record stuff in this way, but for those that do, it may turn into a more grown up tool than Pinterest and Evernote put together.
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