Retailer announces "IE7 tax"

Electronics retailer adds 6.8% to the orders of IE7 users

Retailer announces "IE7 tax"
Retailer announces "IE7 tax"

Website owners are coming up with increasingly inventive ways to stamp out the scourge of old browsers. Electronics retailer Kogan has announced that an extra 6.8% will be added to the orders of IE7 users, which, given that the site sells TVs, computers and phones, amounts to a heavy charge. The tax is removed when the user upgrades.

The announcement explains: "The way we've been able to keep our prices so low is by using technology to make our business efficient and streamlined. One of the things stopping that is our web team having to spend a lot of time making our new website look normal on IE7.

"... It’s not only costing us a huge amount, it’s affecting any business with an online presence, and costing the Internet economy millions."

Developer Paul Irish told us he thinks it's a great idea: "Applying 0.1% of tax for every month since a browser was released [that's where the 6.8% comes from] would work very well. In fact, research affirms that a faster UX improves bottom line metrics like conversion and average order size. Newer and faster browsers isn't just a relief for the developers behind the experience but also directly translates into more revenue.

"I will also point out that Neowin issued a "this isn't real" article, but I think the PR stunt was worth it for the thought experiment."

The Neowin writer found that although the tax is shown in your shopping cart, it is removed at the very last stage of payment.

The big players are also prepared to take a stand: 37signals earlier this year made clear their plans to only support the newest versions, declaring that "Developing for old browsers is (almost) a thing of the past".

4 comments

Comment: 1

Deciding to drop support for older browsers is one thing, but this "tax" is really just a marketing gimmick -- that has worked. It's been picked up news outlets across the web. I wrote on why this is a gimmick yesterday, so in lieu of repeating myself here (and for the benefit of my ego) you can read the points at: http://blog.adrianroselli.com/2012/06/another-anti-ie-gimmick.html

Comment: 2

It's a trick, it worked. Let's hope the usage drops some more.

Comment: 3

A lot of people use IE8 on Windows XP and will not be able to upgrade any further than that because that's the last version of IE for XP. Will this be a future road-block?

Comment: 4

Shops may be on residential streets, streets with few or no houses or in a shopping mall. Shopping streets may be for pedestrians only. Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Online retailing, a type of electronic commerce used for business-to-consumer transactions and mail order, are forms of non shop retailing. Thanks.
Regards,
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